PRIVACY & GDPR COMPLIANCE

 

PRIVACY POLICY

This policy outlines the framework under which I collect, retain and use the personal data of clients and associates.

DATA CONTROLLER concerning data collected for purposes of communication, preparing quotes, tax records etc.: me in person

DATA PROCESSOR for data in translated content: me in person

DATA CONTROLLER CONTACT DETAILS: info@yolandageorgiou.com

WHAT PERSONAL DATA IS COLLECTED?

In order to provide the necessary services, the following personal data may be collected:

CLIENT CONTACT DETAILS

In order to carry out the tasks you assign me, I will need your precise contact details. These include your name-surname, phone number, email address, postal address, etc. That data is provided by all clients when they contact me to assign me some work. That data is used exclusively for the purpose of making proper arrangements, enabling me to carry the task you have requested, providing information about the progress or completion of work and sending translations in electronic format by email or in hard copy by courier or ordinary mail. That data is stored in electronic format only and in particular in a local computer file, on a mobile phone or in my email address book. Only I have access to that data. Your contact details are never disclosed to third parties.

CLIENT AND ASSOCIATE TAX DETAILS

Your tax details are necessary for the purpose of invoicing the work done and issuing Pos to associates. These include your name-surname or corporate name, occupation or field of employment, Tax Reg. No., tax office details, registered offices or home address, etc. All clients provide such data when a task is assigned. Likewise all associates provide such data at the start of our collaboration. This data is used to issue the documentation required by law (invoices, receipts), to send quotes and to submit the tax returns required by law. Your tax details are sent to an accountant with whom I collaborate so that the latter can handle my tax affairs in the manner mandated by law.

PERSONAL DATA CONTAINED IN TEXTS SENT FOR TRANSLATION

In many cases the texts you have sent for translation contain your own personal data or that of third parties. Some texts may also contain sensitive data such as the results of medical examinations or cases files for litigation. In order to provide the service you request (translation), I am obliged to store and process the personal data and sensitive data contained in the documents to be translated. Storage and processing is done locally on my computer which only I have access to. In some cases it may be necessary to send documents containing personal data to my associates (translators/reviewers/web designers), so that they can carry out the translation/revision/formatting. This applies primarily to language combinations which I do not personally cover, so I need to use the know-how of another associate to carry out the work you assigned to me. All my associates have provided me with undertakings that in this case any personal data will only be used and processed to the extent necessary to complete the task assigned to them and that no personal data will be sent to third parties.

PERSONAL DATA OF POTENTIAL ASSOCIATES

This category of personal data relates to information contained in the CVs of potential associates. I am often emailed CVs directly by individuals interested in working with me. CVs received in this way are stored in my email and/or locally in a special folder on my computer. They are accessible only to me. They are not disclosed to third parties without your consent.

PERSONAL DATA OF MINORS

The personal data of minors aged under 15 is only collected and processed with the approval or consent of their parents.

PERSONAL DATA COLLECTED WHEN NAVIGATING THIS WEBSITE & COOKIES FILES

When navigating this website, information may be collected to monitor website traffic. This information is collected in a way that does not allow you to be identified as a natural person visiting the website (i.e. data anonymisation is applied).

When navigating this website, cookies may be stored on your computer or device. Cookies are small files with information that a website (namely the web server) stores on a user’s computer so that each time the user logs on to the website, the latter can retrieve that information and offer users relevant services. These cookies can only be stored with your express consent, apart from cases where that is not required, in other words in the case of cookies which are considered technically necessary to connect to the website or provide the internet service.

If you choose to contact me using the contact form or via a link to my email, none of the data you provide will be stored on the website, or transferred to or processed by any third party.

Read this website’s detailed Cookie Policy.

PERSONAL DATA FOR MARKETING PURPOSES

This data is collected using the newsletter registration form on my website or using another form which can be sent online as a link. As a rule this data includes your email address and name-surname. Users can opt to enter their data in the form if they so wish. This data is used to send newsletters and other advertising updates. The data is stored locally on a computer and/or in email contact lists or mailing platforms (such as Mailchimp). That data is handled by me and authorised associates who have been assigned the task of preparing a strategic marketing plan for my business.

DATA PROTECTION

Personal data is processed in accordance with the provisions of the European General Data Protection Regulation (Reg. (EU) 2016/679 / GDPR) and Law 4624/2019 which enacted measures to implement the Regulation in the territory of Greece.

Personal data can only be accessed by me and in some cases by authorised associates who provide suitable guarantees of confidentiality in relation to data security and protection.

The personal data necessary to provide the services requested is not sold, leased, disclosed to third parties or made public in any manner.

 DATA RETENTION

Data is only retained for such time as is required to provide the services requested or to comply with obligations deriving from law.

THE RIGHTS OF DATA SUBJECTS

Data subjects have the following rights:
– Right to be informed
– Right of access to the data
– Right of rectification
– Right to erasure (and the right to be forgotten)
– Right to restrict processing
– Right of data portability
– Right to object to processing
– Right to non-automated individual decision-making (profiling)

To exercise your rights or obtain further clarifications about how your personal data is used, please contact me by submitting your request to the following email address: info@yolandageorgiou.com.

If you consider that the processing of your personal data affects your rights enshrined in the GDPR and the implementing law (Law 4624/2019), you are entitled to file a complaint to the Hellenic Data Protection Authority via the website www.dpa.gr.

LINKS TO OTHER SITES

If my website contains links to other websites managed by third parties or organisations, responsibility for how that site manages personal data and the relevant data protection terms and conditions lies exclusively with the administrator of that website.

REVISION OF THE PRIVACY POLICY

This privacy policy may be changed from time to time depending on technical, scientific and legislative developments. Clients and website users will not be expressly notified about any such changes. For that reason, I suggest you check this page occasionally for any changes to the privacy policy which we follow, so that you remain informed about your rights and how your data is being processed. If you use the website after any changes to the privacy policy have been made, you are deemed to have unreservedly accepted the privacy policy as it stands.

 

Updated: July 2021